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Mobile working

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Does design make good policy?

It’s welcome news that a new government-backed design lab, to be launched this month, will aim to influence how government services are run. Yet it’s also cause for concern. There can be no doubt that designers make a positive impact on many people’s lives — especially when they help people access online government services more easily. The latest report on the success of the newly designed umbrella Gov.uk confirms this. There’s...

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Behavioural design: a public dis-service

A team of designers, led by PearsonLloyd and commissioned by the UK Department of Health, has managed to reduce the instances of aggressive behaviour in UK accident and emergency (A&E) wards by half. This is according to new research based on trials of newly designed A&E wards at two hospitals. Waiting times and the resulting aggression towards staff in A&E departments are a very real cause for concern. But whether...

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Policy over a pint: Control Shift

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Is Social Business All Talk and No Trousers?

Measuring Inputs Rather than Outputs  If there is one thing we can be certain about, it is that many businesses appear uncertain about how to include social initiatives in their day-to-day operations. The recent NetStrategyJMC Digital Workplace Trends 2013 survey confirms this. Only one third of those surveyed have managed to align their social strategy with their business goals. Those that have successfully invested in social tools...

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Private dinner and debate – Design and healthcare: Getting the balance right

Speakers Dr Mike Fitzpatrick, general practitioner, writer on healthKit Lewis, director, Space Around PeopleNathan Waterhouse, co-lead of OpenIDEOMartyn Perks, manifesto convenor, speaker and writer on designPeter Mills, Strategic planning director at The Team Chaired by Jason Mesut, head of user experience at RMA...

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Engineers, be bold – Britain needs grander designs

Co-authored with Paul Reeves. Last week the Royal Academy of Engineering published a report Jobs and growth: the importance of engineering skills to the UK economy that claimed “engineers underpin the economy” but concluded with the gloomy news that they are in short supply and that the UK does not produce enough of them to make a difference. To help make a difference, James Dyson, arguably the UK’s most high profile...

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Event: Symposium on the Big Potatoes Manifesto for Design

The symposium will feature two debates – both being central to the Manifesto themes – with a final plenary to gather overall feedback. Each debate will be introduced with a provocation made by a member of the Manifesto team. Two external speakers will challenge the points being made, with the remainder of the time given over to the audience, for a wider debate. The debates are: DEBATE#1: UPHOLDING HUMANISM – OR CENTERING ON USERS?...

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