Friday, March 28, 2003

The internet services industry often worries about how to keep customers loyal.

The future of usability

Wednesday, March 20, 2002


Speakers: Phil Barrett, of Flow Interactive; Julie Howell of the RNIB. Introduced by Andrew Summers, Chief Executive of the Design Council, and chaired by ex-New Media Creative editor Alex Tanner. Read an introduction of the debate

The limitations of user-centred design

Tuesday, May 21, 2002


Read a review of the debate. and an article in IT week by James Woudhuysen

Usability vs. innovation

Monday, June 10, 2002


Debate with Steve Krug, usability guru and best selling author of Don’t make me think. Read a review of the debate

Web accessibility & web usability

Friday, July 5, 2002


Speakers included Chris Rouke of User Vision; Catriona Campbell of The Usability Company; Simon Norris ofNomensa
Read a review of the debate.

What use for usability?

Friday, September 20, 2002

University of East London

Session convener, part of Knowledge Economy: New hope or old hype, a one day conference organised by University of East London and spiked-IT.

Human Centred Design: The limits of usability

Tuesday, October 15, 2002

A panel debate with Ann Light, Editor of Usability News; Peter Bosher, director of accessibility company Soundlinks. Read a review of the debate

User Experience reporting

Wednesday, November 7, 2001

Report back from User Experience 2001/2002 Conference, organised by the Nielsen Norman Group. 7 November 2001, London.

What use for usability?

Friday, March 1, 2002

Usability is on the lips of every interaction design these days, but while no one denies its benefits, its not all it's cracked up to be.


Thursday, March 28, 2002

Businesses that feel out of touch with their customers are focusing on usability at the expense of innovation and design.


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